FLAWLESS DOCUMENT EXTRACTION AND VALIDATION
We classify, extract, and validate mortgage loan documents. Every value is checked before it leaves our system, and what cannot be read is flagged, not guessed. So the review layer can come out.
Think your documents are too messy? Challenge us →
THE REVIEW LAYER
Why?
Once to extract it. Again for the people who check it, because the data is almost right, and almost is not enough. Those reviewers have an error rate of their own, so the errors stack.
1.71%*SourceACES Quality Management, Mortgage QC Industry Trends Report, Q1 2026. The critical defect rate found in post-closing quality control audits, up from 1.38% the quarter before. Read the reportof closed mortgage loans had a critical defect in early 2026. People had already reviewed every one of them.
If some values are wrong and you do not know which, someone checks all of them.
Extraction misses a value. So does the reviewer. It reaches the lender under your name.
Each reviewer handles a fixed number of files. Double the volume, double the team.
HOW IT WORKS
Extraction is the easy half. Validation is what makes the data flawless, and why the review layer can come out.
We classify any mortgage document, whether we have seen that format before or not. Pay stubs, W-2s, bank statements, tax returns, homeowners insurance, MI certificates, IDs, trailing docs.
The values your rules, your reviewers, or your agents need.
The output is checked by more than one layer of AI before it is passed.
If a photo is cut off and no person could read it, we flag the document. You get a clear flag, not a low-confidence value passed downstream.
WHO WE SERVE
Pick the seat you sit in. The same classification, extraction, and validation runs behind all three.
If you read loan documents for many lenders, one integration reaches all of them. It runs by API or natively inside your platform, under your brand.
Correct borrower, employer, and income data going into your rules.
We classify, extract, and validate the documents in your files. Every value is checked before it is passed, and what cannot be read is flagged.
Sorted documents land here
Sortai is for the processor, underwriter, or closer with a flat PDF and no time. Drop it in, get it back sorted and named your way. Your first 3 sorts are free.
PROOF
Every vendor in this space claims high accuracy, and you have heard all of it. So our evaluation is simple: send us your own documents, run them through the live system, and check the output against what you know is true.
Right now, companies are testing us on their own documents.
Real files, run through the live system, checked against what they already know is true.
Math, third-party check, loan match. You can see which check each value passed.
You see exactly which documents we refused to guess at.
Every document is processed in one secure place. The report is available on request, under NDA.
Request the report →QUESTIONS VENDORS ASK
Relai by TRAiNED is mortgage document classification, extraction, and validation, delivered by API or inside a partner platform, so the human review layer can come out.
Ask the rest in person: test it on your own documents →Relai by TRAiNED classifies, extracts, and validates mortgage loan documents for the companies that read them: underwriting technology, QC and due diligence firms, mortgage insurers, LOS and POS platforms, and BPO providers. Every value is checked before it is passed, and a document that cannot be read is flagged, not guessed. That is what lets the human review layer come out.
Extraction pulls values off a page. Validation checks whether those values are right. Relai validates three ways. The math on the document: on a pay stub, gross pay minus deductions has to equal net pay. A third-party check: an address is verified against an outside source. A match against the loan: a homeowners policy has to cover the loan amount as of the closing date. The output is then checked again by more than one layer of AI before it is passed.
If a person could not read it, Relai does not guess. A cut-off or mangled photo is flagged and returned, and no low-confidence value is passed downstream. Flagged documents and failed validations become the exception queue, which is the only place a person still needs to look.
Pay stubs, W-2s, bank statements, tax returns, homeowners insurance, mortgage insurance certificates, IDs, and trailing documents, including formats Relai has not seen before. Classification works on any mortgage document; extraction and validation rules are specific to each document type.
By API, or natively inside your platform under your brand. Your platform calls Relai in the background, so your users never leave your screens and your lenders get the benefit without a change-management project.
TRAiNED, Inc., the company behind Relai, is SOC 2 Type II certified. Every document is processed in one secure environment. The SOC 2 report is available on request, under NDA.
Send a sample of real files. Relai runs them through the live system and returns what it classified, what it extracted, which checks each value passed, and what it flagged. You compare the output to what you know is true. A person on the TRAiNED team sets it up with you. There is no calendar link and no self-serve signup for the evaluation.
Yes. The primary customers are the vendors that read documents for many lenders, because one integration reaches all of them. A lender can use the same classification, extraction, and validation on its own loans. Individual processors, underwriters, and closers can use Sortai, the self-serve product from TRAiNED, to sort a closing package.
THE EVALUATION
Send us a sample of real files. We run them through the live system and send back what we classified, what we extracted, which checks each value passed, and what we flagged. You compare it to what you know is true.
No calendar link. You fill out a short form and a person on our team replies.
